Hapli support

Common questions

How do I share a list?

Open the list, tap Share, and search for the other person by their exact display name. Once they're added, they can see and add to the list right away.

Who needs Premium to share?

Only the list's owner. If you own a shared list and have Premium, everyone you add can use it for free.

What happens to a shared list if the owner's Premium ends?

Nothing is deleted. The list stays visible but locked for editing until the owner renews Premium.

Does Hapli work without signal?

Yes. You can keep adding and checking off items offline, and Hapli syncs your changes when you're back online.

How do I restore my Premium purchase on a new phone?

Sign in to Hapli with the same account, then go to Settings and tap Restore purchases. Use the same Apple ID or Google account you subscribed with.

How do I cancel Premium?

Subscriptions are managed by Apple or Google. On iPhone, go to Settings > your name > Subscriptions. On Android, open the Play Store and go to Menu > Payments & subscriptions > Subscriptions.

How do I report or block someone?

On a shared list, tap the person's name and choose Report or Block. Blocking stops them from finding you or adding you to lists. We review every report.

How do I delete my account?

See Delete your account for the steps and what's removed.